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AI-erstatningsagent
En softwareagent, der ved vagtudfald selvstændigt udvælger kvalificerede afløsere og kontakter dem efter tur, indtil en har accepteret.
En AI-erstatningsagent automatiserer den mest tidskrævende del af fraværsstyringen: kontakten. I stedet for at en disponent ringer en liste igennem, overtager agenten kontaktkæden og melder tilbage, så snart en person har accepteret.
En sådan agent består typisk af tre elementer:
- Forhåndsudvælgelse: Hvem må overhovedet overtage vagten? Kvalifikationen, herunder Sachkunde efter § 34a, tilgængelighed, dobbeltbookinger og konflikter med Arbeitszeitgesetz kontrolleres.
- Kontakt: trinvis i stedet for til alle på én gang, normalt først en appnotifikation, derefter en messengerbesked og til sidst et opkald. Den første bindende accept afslutter kæden.
- Tilbageskrivning: Accepten registreres som en tildeling i vagtplanen med tidsstempel og et dokumenteret forløb.
Erstatningsagenten skal adskilles fra den AI-assistent, som mange udbydere viser: Assistenten besvarer spørgsmål om dataene, mens erstatningsagenten udfører en proces. Den snævre afgrænsning er vigtig af hensyn til databeskyttelsen. Kun de oplysninger, der er nødvendige for at besætte den konkrete vagt, bør behandles.
Balerion Security tager sig af netop det.
Planlægning, ArbZG kontrol, vagtbog og løneksport i ét system, særligt til sikkerhedstjenester.
Prøv gratis i 14 dageRelaterede begreber
- AusfallmanagementDer geordnete Ablauf von der Krankmeldung bis zur wiederbesetzten Schicht, im Sicherheitsgewerbe der teuerste Alltagsvorgang der Disposition.
- SchichtausfallEine geplante Schicht, die von der eingeteilten Kraft nicht angetreten wird, etwa wegen Krankheit, Absage oder Nichterscheinen.
- SchichtbörseEin Verfahren, offene Schichten an verfügbare Kräfte auszuschreiben, statt sie einzeln telefonisch zu besetzen.
- Einsatzplanung (Sicherheitsdienst)Die Zuordnung von Kräften zu Aufträgen und Objekten unter Berücksichtigung von Qualifikation, Verfügbarkeit und gesetzlichen Grenzen.