Support
Need help with Balerion? We are here for you, whether you are an employee using the app or a security company managing dispatch.
Contact
Write to us at any time at [email protected]. We typically respond within 1–2 business days.
Please include your company or site name and a brief description of the issue so we can help you quickly.
For employees (app)
You log in with your mobile number and a one-time code sent by SMS. Your number must be registered by your employer.
Not receiving a code or having trouble logging in? Contact your dispatcher or reach us at [email protected].
For security companies (dispatch)
You can access the command center at app.balerion.app. Questions about your account, subscription, onboarding, or dispatch? We are happy to help by email.
Provider: 01box UG (haftungsbeschränkt), Schönhauser Allee 163, 10435 Berlin.