AI phone assistant for scheduling

The AI replacement agent calls the suggested personnel one after another, states the site, date, and shift time, and asks for a commitment. If someone agrees, the chain ends and the shift is assigned. If someone declines, it moves to the next candidate.

Security officers are on duty, traveling, or sleeping after a night shift. A message is often read only hours later, while a call reaches people immediately. The call is therefore the last stage of contact, not the first: first push, then WhatsApp, then phone.

Every call is a process with a timestamp and outcome. Dispatch sees live in the command center which number is currently being called and who has agreed or declined. Nothing happens in secret.

The voice agent is being introduced in stages and can be enabled on the server side. It is off by default and enabled for each company individually. Only the data needed to staff the specific shift is processed. Contact us through Contact if you want to use it in your company.