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Site Blocks

Block a security officer from a specific site, usually at a customer's request. The strictest block in the system.

Blocking and unblocking

The employee profile has a tab for site blocks. You select a site, optionally enter a reason, and create the block. The block applies indefinitely until someone removes it.

This is work for dispatchers and is not reserved for owners. If someone sets an existing block again, this overwrites the reason and author.

Balerion Security, Site Blocks: Blocking and unblocking
Blocked security employees cannot be assigned to the site.

How the block works

In three places at the same time:

  • Assigning and accepting are rejected. If a reason is stored, it appears in the message.
  • The matcher does not suggest the security officer for this site.
  • In the shift board, the security officer does not see shifts at this site. They are not told that they are blocked and never see the reason.

Cannot be overridden

Unlike double booking and Arbeitszeitgesetz rules, a site block cannot be bypassed with a reason. There is no switch for this. The only option is to remove the block.

This is intentional: a block requested by a customer must not be dismissed with a click during daily operations.

Limit: The block is linked to the site. Orders without a site therefore do not recognize it.

Related

Updated on: 03.09.2026